I’m not pointing fingers, but whiny clients are your fault. The GOOD news is you can minimize and eliminate them… #muwshare Links: Hand Difficult Clients
A little snippet from the How Twitter should make money. Think about all the time you put into your product/service for your clients. What is that worth? Now charge for it… #muwshare Links: Pricing Formula
Early stage business: Don’t fuddle with your brand! Build your brand in your advertising! #muwshare Links: A great article on the topic, A great visual on the topic
Keep track of everything to do with your clients! Especially your time and tasks spent on them. This is the beginnings of finding your cost of client retention #muwshare Links: Google Docs, Google Wave
You can’t BUILD what you don’t MEASURE. #muwshare Links: Google Analytics, Great “Tracking Tool”
EVERYTHING you do is an opportunity to market to a client… EVERYTHING! #muwshare Links: Define Marketing