Most brands who are using Social Media for Customer Service are missing the point. It’s take more than pointed a user to email you… Offer real solutions!
The changes Klout made are not all the bad. They are only making changes because of us, the users. Don’t hate too hard.
Action. It’s the hardest thing to take.
You’ll be surprised how much documenting your business can do for your future and your growth.
Two ways the 80/20 rule applies to your business.
Focus. Make it hurt. Then grow…
Entrepreneurs sometimes get ahead of themselve but we have to pause and look at where we are.
Google has everything it needs to lead in SCRM and Social. It just needs to package it right.