Clients & Work
— The brands with which I’ve had the great pleasure of working.
— Food & Beverage
— Technology
— Luxury and Foundations
Curriculum Vitae
— Versatile and award-winning executive with expertise in all facets of brand innovation, multi-channel integrated marketing, business transformation, and project execution. Well-versed in building and fostering relationships with clients, stakeholders, C-Suite executives, and key stakeholders. Dynamic ability to translate market intelligence and business requirements into strategic action plans. Industry thought leader and articulate public speaker with a history of presenting complex information to diverse audiences.
Core Abilities
Multi-Channel Marketing Management
Operational & Change Leadership
Full Life Cycle Project Management
Cross-Functional Team Leadership
Client & Stakeholder Relations
Creative Direction & Implementation
Public Speaking & Communications
Customer Service & Retention
Data Analytics / KPIs / Performance
Product Development & Launch Strategic
Planning & Execution Continuous
Process Improvements
Market & Competitive Intelligence
Marketing Strategy
Jan 2020 – Current
Founder & COO, rapid growth management, client relationship management, business systems design, strategic branding & marketing, product development and positioning
Eis Cafe
Chief Operating Officer
Orchestrated the successful launch of a new brand and products, achieving 183% growth of revenue YOY.
Manage market expansion through strategic business relationships for sustained rapid growth.
Implemented a digital marketing strategy that integrated SEO, content marketing, and social media, resulting in a 32% increase in leads, 146% increase in online bookings.
Developed business systems, training manuals, and guidelines for every level of the company.
Utilized analytics and market research to informed marketing strategies, product and menu design, resulting in 42% increase in repeat customers.
Jan 2016 – Jan 2020
Principal strategist of cultural systems, cultural analytics, creative direction, global client relations, and overall improvements to performance, revenues, and digital reach.
sparks & honey
Director of Cultural Systems
Introduced the one-hour Daily Work Session to transform the session from internal to external marketing, resulting in 1.8K+ hours of content across key social platforms.
Facilitated 800 Daily Culture Briefings and a live-stream demonstration of the company’s proprietary system. Achieved rich accolades and recognition as the Holding Company of the Year by MediaPost in 2019.
Retained $20M+ in business via publication of engaging C-Level keynote speeches.
Accelerated social media engagement by 250% through innovative integration of strategic social media communications and action plans.
Led, developed, and empowered 40+ cross-functional personnel.
Propelled cultural insights tracking by 125% resulting in $14M+ in revenues. Applied strategies from 150+ Subject Matter Experts in the Global Scout Network.
Quantified 152 culture elements by revitalizing the core system. Utilized global trend analysis in conjunction with the Data Science department.
Mar 2014 – 2016
At New York University, I taught multiple classes on Digital Analytics for the School of Professional Studies. I developed my own course for both live classes and online of twenty-five or more students.
New York University
Adjunct Professor
Development of course and course materials around SPS curriculum.
Coordinate guests speakers across multiple digital media expertise.
Grade and teach course materials through online dashboards and on NYU campus.
Apr 2012 – 2015
Proactive leader of brand and account management, digital analytics, reporting, client relations management, and growth positioning. Primary strategist for major client, the Empire State Building. Established the Digital Analytics Department from scratch, that ultimately drove all of the client account functions.
Renegade
Account Strategist
Maximized a $2M client portfolio through weekly accountability and reporting.
Supervised, equipped, and coached 5+ cross-functional staff.
Bolstered client retention by 150% leveraging analytics innovation and reporting.
Recipient of the Shorty Award for campaign collaboration with the NCAA and Leo Burnett to execute target strategies of the social media campaign.
Slashed costs by 25% via expert negotiations with tool stack suppliers and vendors
Jan 09 – 2011
Pioneered a marketing and media firm that effectively translated client needs into tangible strategies. Overcame broad business challenges and specialized in integrated marketing campaigns, SEO management, and video production.
DripMedia
Director of Strategy
Conceptualized and integrated the business systems for account management and sales. Established frameworks, processes, and best practices.
Prepared pitches and presentations that won 82% of new business clients.
Catapulted social media engagement by an average of 230% for clients.
Generated and maintained $5M+ in revenues through strategic marketing, SEO/SEM and communications action plans.